I’ve wanted to visit here for years and finally had the chance this evening. Unfortunately, the experience was very disappointing. Despite having a booking, we waited around 10 minutes to be seated, followed by nearly 40 minutes for our first round of drinks to arrive. I could see the drinks sitting on the bar for quite some time before they were brought over. While I understand venues can be understaffed, there was no communication or acknowledgment of the delays. At no point did any of the wait staff offer information about specials, recommendations, or insight into what was on offer. The service felt very closed off and purely transactional, plates were delivered, but there was little interaction beyond that. We often felt unnoticed. Had there been more engagement, we would have happily stayed longer and ordered more drinks. Instead, the overall experience felt unwelcoming and impersonal. Given how much I had been looking forward to this visit, and by comparison how much I love 10 W

Excellent, Delicious, Really enjoyed my lunch here. Amazing services and staff are wonderful. Totally recommend ❤️

never misses. went for a late lunch and ordered a few of their seafood dishes. We finished with a tiramisu to share, which was light and creamy. Service was smooth, everything feels easy and polished.

My partner and her family have been dining at Fratelli for absolutely years, and it’s their go-to choice for a superb get-together meal. I see why! We called in last month for lunch. Friendly service and some really good reliable wine options. Went for a whole range of things. The calamari is crisp, fresh and delicious, and the citrusy pistachio salad is really refreshing. The scallops are plump and really full of flavour. The special on this particular day was a fresh pasta stuffed with game in a flavoursome broth. Melt-in-the-mouth stuff! It was a really chilled, lovely afternoon spent in there. Perfect ambience to catch-up with people over good, fresh Italian fare. Will happily return anytime.

Food was incredible. The steak was perfect. Cocktails, were THE BEST. And the service was absolutely top tier!! Ivan, Dean and the rest of the team were delightful. Definitely 💯 come here.